Terms and Conditions
These Terms and Conditions outline the policies and legal protections associated with Joks Coaching services. For the purposes of these terms, 'Clients' refers to individuals engaging in paid services. 'Users' or 'Visitors' refers to anyone accessing the website, regardless of service enrollment.
By engaging in any coaching, mastermind, speaking event, or related service offered by Joks Coaching, the Client agrees to the following:
1. Terms of Service
By accessing Joks Coaching services—whether coaching, masterminds, speaking engagements, or other offerings—you agree to be bound by these Terms and Conditions, Terms of Use and all applicable laws and regulations, and you accept responsibility for compliance with any local laws. If you do not agree with these terms, you are prohibited from using or accessing our services or materials.
These Terms may be updated periodically. Continued use of Joks Coaching services after changes are made constitutes acceptance of the revised Terms.
2. Use License
Clients may receive proprietary coaching materials during services. These are for personal use only and may not be copied, shared, or distributed without written permission from Joks Coaching.
3. Confidentiality and Data Protection
All coaching-related information shared by the Client is kept confidential, as outlined in the Coaching Agreement. Data will be securely stored and handled in accordance with applicable privacy laws, such as the GDPR and CCPA.
Exceptions include:
- Imminent risk of harm to self or others.
- Legal obligations (e.g., subpoenas or court orders).
- Disclosure of illegal activity.
4. Cancellation and Missed Meetings
Clients must provide at least 24 hours’ notice to reschedule or cancel a session.
Missed meetings (less than 24 hours’ notice or no-shows) may be billed at full session rate, unless waived at the Coach’s discretion in the case of emergencies.
5. Disclaimer
All services provided by Joks Coaching, including coaching, masterminds, and speaking engagements, are delivered “as is,” with no guarantees of specific results. Outcomes depend on the Client’s effort, participation, and personal circumstances.
6. Refund Policy
Refunds are governed by the specific agreement signed for each service offering (e.g., coaching, masterminds, speaking engagements, or future programs). The terms outlined in your signed agreement will dictate refund eligibility, timing, and conditions.
Unless otherwise stated in writing:
- Refunds may be requested before the final scheduled session or event, as outlined in the respective agreement.
- After the final session or completion of the program, the service is considered fulfilled and non-refundable.
- All refund requests will be handled in alignment with the agreed-upon terms at the time of purchase or enrollment.
7. Record Retention
Coaching records (notes, communications, etc.) are retained for at least five (5) years for legal and operational purposes.
8. Limited Liability and Indemnification
The Coach is not liable for indirect, incidental, or consequential damages resulting from the coaching relationship. Results depend on the Client’s effort and participation.
The Client agrees to indemnify and hold harmless the Coach from any claims arising from their use of the services or results obtained.
9. Intellectual Property
All materials shared during coaching, masterminds, or public events remain the intellectual property of Joks Coaching. They are for personal use only and may not be copied, distributed, or reused without written consent.
10. Revisions and Accuracy
Materials provided in coaching or mastermind programs may be revised or updated over time. Joks Coaching makes no commitment to update materials unless otherwise stated.
11. Links to Other Sites
Any external links shared do not imply endorsement. Joks Coaching is not responsible for third-party content.
12. Dispute Resolution
Any dispute arising from these services that cannot be resolved amicably shall be mediated in good faith for up to 30 days. If mediation fails, both parties agree to binding arbitration in the state of New Jersey, USA.
13. Governing Law
These Terms are governed by and interpreted under the laws of New Jersey, USA. In case of translation discrepancies, the English version will prevail.
14. Severability
If any provision of these Terms is found to be unenforceable, all remaining provisions will continue to be valid and enforceable.
15. Waiver
Failure to enforce any part of these Terms shall not be considered a waiver of the right to enforce them at a later time.
16. Entire Agreement
These Terms and the Coaching Agreement represent the full agreement between the Client and Joks Coaching, superseding any prior communications or understandings.
Acknowledgment
By signing the Coaching Agreement or participating in services, the Client confirms they have read, understood, and accepted these Terms and Conditions.
